Question 1

What does a Transaction Coordinator (TC) do?

Accepted Answer

A Transaction Coordinator manages all the paperwork, deadlines, and communication involved in a real estate transaction—from contract to close. We make sure everything runs smoothly and nothing falls through the cracks so you can focus on growing your business.

Question 2

When should I bring in a Transaction Coordinator?

Accepted Answer

If you're spending more time chasing signatures, updating timelines, or uploading documents than actually selling real estate—it’s time. Most agents hire a TC once they’re consistently closing deals and want to scale, avoid burnout, or simply stay more organized. Even if you only do a few transactions a year, the hours saved and stress avoided can be well worth it. You don’t have to wait until you’re “too busy”—you can hire a TC to get busy.

Question 3

Who do you work with?

Accepted Answer

We primarily support real estate agents, but our services are flexible and built to help a wide range of clients. In addition to agents, we also work with:

For Sale By Owner (FSBO) sellers who want help writing the contract or navigating the transaction
Unrepresented buyers who need guidance through the contract-to-close process
Real estate investors managing multiple properties or off-market deals
Builders and developers who need consistent coordination across multiple listings or custom builds

Question 4

Are you licensed?

Accepted Answer

Yes! Our owner is licensed in the state of Missouri.

Question 5

What tasks do you handle during a transaction?

Accepted Answer

As your transaction coordinator, we manage all the behind-the-scenes details from contract to close so you can focus on your clients. Here’s what we take care of:

Open escrow/title and coordinate with all parties
Review the contract for accuracy, missing signatures, and deadlines
Track and manage key dates (inspection, appraisal, loan, closing, etc.)
Draft and manage disclosures and addenda
Collect signatures via secure e-sign platforms
Communicate with clients, agents, lenders, and title to keep everyone on the same page
Upload and organize documents for broker compliance
Provide a custom portal with access to all dates, documents, and transaction updates
Send reminders and weekly updates to help things stay on track
Coordinate final closing details
Request testimonials from your clients on your behalf after closing to help grow your business

You stay client-facing—we handle the rest.

Question 6

Will you communicate directly with my clients?

Accepted Answer

Yes! Depending on your preference, we can act as a behind-the-scenes assistant or communicate directly with your clients to keep them informed and at ease throughout the process.

Question 7

Do you offer volume discounts?

Accepted Answer

Since we do roughly the same amount of work for each transaction, we do not offer volume discounts. However, we offer a $100 credit for each Referral that uses our service. You also save $100 for moving a Listing transaction to a Contract to Close package vs being charged full price for each side.

Question 8

Is my client’s information secure?

Accepted Answer

Yes. We take confidentiality seriously. All client and transaction information is handled securely and never shared with third parties without authorization.

Question 9

What are your business hours? Are you available after hours?

Accepted Answer

Our business hours are from 8 AM to 5 PM CST, Monday through Friday. Since we do not draft offers, there is typically nothing that requires us to be available outside those hours. We may make an exception if there is a true emergency, but we make every effort to stay well ahead of all deadlines, to prevent them from happening in the first place.

Question 10

How much do your services cost?

Accepted Answer

Our pricing varies depending on the type of transaction (buy, sell, dual, listing-only, etc.). Please visit our Services page or contact us directly for a quote.

Question 11

How do I get started?

Accepted Answer

It’s simple! Just fill out our Onboarding Form or reach out via Contact Page. We’ll confirm your submission, introduce your dedicated TC, and take it from there.

Question 12

“I don’t want to give up control.”

Accepted Answer

A great TC works with you, not instead of you. You still make the decisions—your TC just handles the paperwork and communication to free up your time.

Question 13

“I can handle it myself.”

Accepted Answer

Of course you can—but should you? Delegating admin work allows you to focus on higher-value tasks like lead generation, showings, and client relationships.

Question 14

“It’s too expensive.”

Accepted Answer

Our services are paid at closing, with no upfront costs. Most agents find they net more by spending their time on income-producing activities while we handle the rest.

Question 15

“I already have a system that works.”

Accepted Answer

That’s great! A TC doesn’t replace your system—we enhance it by taking the execution off your plate and ensuring deadlines, compliance, and communication stay on track all while providing excellent customer service—getting you more referrals.

Question 16

“I don’t do enough deals to need a TC.”

Accepted Answer

Even just one deal a month can benefit from a TC. We save you 10–15+ hours per transaction—imagine what you could do with that time!

Question 17

“I’ve had a bad experience with a TC before.”

Accepted Answer

Not all TCs are created equal. We prioritize clear communication, reliability, and consistent service. Let us show you how it should be done.

Question 18

“I don’t know if my clients will be okay with it.”

Accepted Answer

Most clients prefer having a dedicated coordinator for updates and paperwork. It enhances their experience and makes you look even more professional.

Question 19

“I already have an assistant.”

Accepted Answer

Perfect! Your assistant can focus on in-office and marketing tasks while we handle contract-to-close. We collaborate well with internal teams.

Question 20

“What if something goes wrong?”

Accepted Answer

We’re fully trained in compliance and deadlines. And since we work in your systems and under your guidance, you’re always in the loop.

Question 21

“How do I know you’ll represent my brand well?”

Accepted Answer

We tailor our communication to match your voice and values. Think of us as a seamless extension of your team.

Frequently Asked Questions